Travel Alberta

Mount Royal Hotel Update

At approximately 2:30am on December 29 the alarm was activated at the Mount Royal Hotel in response to a fire reported by the hotel’s security team. All 297 guests and all employees were safely evacuated. Arrangements have been made to relocate displaced guests and ensure the well-being of all those impacted.

A special toll free line has been setup for guests requiring additional information: 1-866-360-8839.
Although this is an unfortunate incident, we are very thankful that no one was injured or harmed as a result of this fire. Our heartfelt thanks goes out to the Mount Royal Hotel staff, all four regional fire departments, first responders and the entire Banff community for the incredible effort to ensure everyone’s safety and well-being.

Find more information for guests on Brewster's website.

Brewster Travel Canada